If cordless mouse problem can't be solved, please do as below.
1. Open Device Manager.
2. Follow the instructions in the preceding procedure to uninstall the device.
3. If you are prompted to restart the computer, follow these steps:
Plug in the device and then restart the computer. The device will be detected and reinstalled after Windows restarts.
Follow any instructions on-screen to complete installation.
4. If you are not prompted to restart the computer, follow these steps:
In Device Manager, in the Action menu, click Scan for hardware changes.
Follow the instructions on the screen.
When software often reports errors or can't be launched normally, reinstalling the program is a good try to troubleshoot errors. The reinstall process is not complicated; the tutorial below will show you how to reinstall software.
1.First we need to remove the software: Start -> Control Panel -> Programs and Features -> Right click on the software you want to reinstall, choose uninstall.
2.Restart your computer even if you are not asked to do so, make sure the software is uninstalled from your pc already.
3.Search and download the latest version of the software on the developers' website, if your current one is the most updated; install it again with following steps.
4.After downloading (if you did), double click on the.exe file and install it according to its recommendation, but avoid to install third party plug-in.
5.Restart your pc again when installation is completed.
6.Test the software/program now.