By following the instructions posted below, you can solve your program isn't working issues.
When software often reports errors or can't be launched normally, reinstalling the program is a good try to troubleshoot errors. The reinstall process is not complicated; the tutorial below will show you how to reinstall software.
1.First we need to remove the software: Start -> Control Panel -> Programs and Features -> Right click on the software you want to reinstall, choose uninstall.
2.Restart your computer even if you are not asked to do so, make sure the software is uninstalled from your pc already.
3.Search and download the latest version of the software on the developers' website, if your current one is the most updated; install it again with following steps.
4.After downloading (if you did), double click on the.exe file and install it according to its recommendation, but avoid to install third party plug-in.
5.Restart your pc again when installation is completed.
6.Test the software/program now.
1.First of all click the Start button to view the Start Menu. Then choose the Control Panel option.
2.After click Control Panel, enter into System and Security, then click into Windows Update.
3. Now you are at the Windows Update section of our Window 7 Control panel. You can manually look up for any new updates by clicking the Check for updates button