So how do you troubleshoot this Windows Media Player issues. Thankfully, the methods to work around the Windows Media Player problem are fairly simple for even a beginner user to handle and we will guide you in the following paragraphs. If the Windows Media Player issue took place to your computer, we recommend you review our general troubleshooting page for steps that can be performed to help stop this issue from occurring, please follow these steps in the given order.
To uninstall a program from Windows XP:
1. Navigate to the Windows start menu by clicking on the "Start" button.
2. When the Start Menu opens select "Settings", then click on "Control Panel".
3. In the Control Panel window click on the "Add or Remove Programs".
4. In the "Add or Remove Programs" window select the program you want to uninstall and click in the "Change/Remove" button.
Warning: Your PC might need to restart while following these steps. Please save and close any documents you may have open before you start.
Note: You may need to run this process more than once to download all available updates.
Load Windows 8.
On the 'Start' screen move your mouse cursor over to the bottom right hand side of the screen.
This will display a sidebar with a list of options. Select 'Search'
A screen will appear with all your installed apps, select 'Control Panel' from the 'Windows System' list.
When the Control panel loads select 'System and Security'
Then select 'Check for Updates'(this can be found in the Windows Update section.
Then select 'Check for Updates'
Windows will start searching for updates.
Once Windows has finished searching for updates, a button will appear giving you the option to update. Press this, Windows will then install all the important updates.Your computer might need to restart during this process.
If you're still having issues running your Windows-8-compatible game after updating, it's recommend you check for Windows Updates again as some updates are needed before other updates become available.